Theme

Strategies for Reinvention and Business Outcomes

10.00

Speaker Name

Role

Company

Opening Remarks

What Makes a Good AI Strategy?

The blueprint for AI success, balancing business priorities, innovation and technology
Assessing potential returns that AI could deliver for your business
Key components and actionable steps for attaining measurable success and results in a AI driven business

10.20

Speaker Name

Role

Company

Navigating the New Frontiers. The Transformative Power of AI

Strategies to maintain a competitive edge in the rapidly evolving AI domain
Future proofing your AI initiatives. Predicting and adapting to the AI evolution
When should we favor Gen AI initiatives?

10.40

Speaker Name

Role

Company

Do the Opportunities Outweigh the Risks? Harnessing the Power of Technology; Automation and AI

Empowering Machine Learning (ML) and Robotic Process Automation (RPA) to enhance and expedite business decision-making.
Beyond efficiency: Leveraging AI for predicting future trends and innovative outcomes.
AI's role in reducing errors, enhancing personalization, and driving innovation.
Promoting agility across the organization with AI

11.00

Speaker Name

Role

Company

Demonstrating the Value of AI. Methods for Quantifying AI Contributions

Understanding AI value proposition - introduction to frameworks for defining the value AI brings to various business processes
Techniques for measuring AI's impact, both qualitatively and quantitatively
Tools and software for monitoring and reporting AI's contributions to business success

11.15

Speaker Name

Role

Company

Generative AI Is Not Your Average Technology Revolution

The monumental shift GenAI brings along has the potential to impact materially every aspect of a company
By connecting GenAI to other technology you can drive growth and productivity in a way that resets performance frontiers
Accelerate reinvention today and lead tomorrow! You have the power to shape the outcomes of a more innovative future

11.35-12.35

Networking Break

Theme

Ethical AI, Governance and Societal Impact. Building Trust in the AI Age

12.35

Speaker Name

Role

Company

Ethical AI - A Strategic Framework

How do we ensure bias-free AI?
Core ethical design principles to guide responsible LLM development
What can be done to mitigate biases in datasets and algorithms?
Emphasizing responsibility, trustworthiness, and safety in AI applications

12.55

Speaker Name

Role

Company

Mastering the Global AI Regulatory Landscape. Striking a Balance Between Regulation, Innovation, and Governance

Analysis of recent regulatory developments and their implications for businesses worldwide, both globally and regionally
Can regulation like the EU AI Act stifle innovation? Explore the intricate balance between fostering responsible AI development and reaping its economic and social benefits
Strategies for navigating diverse regulatory landscapes while minimizing societal risks

13.10

Speaker Name

Role

Company

Human-AI Collaboration. A Successful AI Model Is Only Half the Journey

How can we overcome employee fears and misconceptions about AI and foster trust and a culture of acceptance?
AI-powered customer service and preparing the workforce for an AI-augmented future - the role of AI and human agents in contact centers
Strategies organizations can adopt to bridge the talent gap in AI skills?
How can we design effective change management processes and governance structures?

13.25

Speaker Name

Role

Company

Upholding Ethical AI Practices

Establishing and adhering to ethical guidelines for AI use, ensuring that AI systems are developed and used in a responsible and unbiased manner.
Promote transparency and explainability in AI algorithms and decision-making processes to build trust and accountability with stakeholders.
Conducting regular audits to ensure ethical compliance, privacy regulations and fairness as outcomes.

13.40

Speaker Name

Role

Company

Panel

What’s Keeping You Up at Night?

Do you understand the real problem that you are trying to solve with AI in a fast-paced business environment?
Ethical concerns associated with LLMs, including bias, accountability, and transparency
What does it take to make your organization AI-ready? How do you make nuanced AI-driven decisions and keep processes optimized
AI governance. Who is accountable? The matter of privacy - can a machine answer ethical questions?

14.00-14.30

Networking Break

Theme

The Road to AI Maturity. From Pilot to Scale

14.30

Speaker Name

Role

Company

Overcoming Hurdles Faced During AI Implementation

Lack of in-house expertise and technological overload
Where and how to incorporate AI within business?
Overestimating AI's power

14.45

Speaker Name

Role

Company

AI Scalability: From Pilot to Enterprise-Wide Implementation

Setting KPIs and benchmarks based on pilot initiatives
Building scalable foundations. Overcoming scale-up challenges
Engaging people and processes to align with new AI-powered workflows and cultural shifts

15.00

Speaker Name

Role

Company

Amplify Your Workforce - What’s the Best Approach: Upskilling, Reskilling, or Replacement?

How to prepare for inevitable job shifts and new skill set requirements
Gain insights into optimal practices and programs for upskilling, reskilling, and even augmenting human capabilities to thrive alongside machines
What AI does to your culture and how to grow your human capital with AI?
AI makes humans smarter and faster in Customer Service. Is that likable?

15.15

Speaker Name

Role

Company

Tomorrow’s Customers and Evolution of AI in CX Operations. Leveraging AI for Unparalleled Customer Experience

Is AI shaping a new generation of consumers? Impact of AI on consumer behavior
Data-driven Insights: gain a deeper understanding of customer behavior, preferences, market trends, and business dynamics
Optimize Resource Allocation by predictive analytics: optimize resource allocation, inventory management, staffing, and budgeting, based on anticipated demand and market conditions.
Determine Customer Lifetime Value (CLV) to drive retention, customer acquisition, and profitable business operations

15.30

Speaker Name

Role

Company

Clash of Culture. What Happens With Customer Experience When Humans Are Not Responsible for Decisions?

Merging Customer Centricity with Data Driven Insights. Discover opportunities, delight customers, and optimize your profits
Use data and AI to understand and predict customer demand and behavior, to identify new market segments and new revenue streams
Enhancing customer loyalty and satisfaction with Generative AI, helping them find the right offering at the right price
How to combine knowing your customer with automating decision-making?

15.45

Speaker Name

Role

Company

Is Your Current Business Model Fit for the Purpose? Modifying Strategic Direction Considering Market Shifts and Disruptions

Prepare for an autonomous future. But to what degree can you leave your business on autopilot?
Adjusting business strategies in response to AI-driven market shifts
The role of executives in fostering ethical AI and innovation
The role of AI in creating new revenue streams and business models

About

Speakers

Agenda

Partners

Tickets

Contact

Building, Improving and Scaling AI Strategies

05/12/2024

10:00-16:00

7A Posthuset Stockholm

December 5th - Hybrid Event

Agenda

Theme

Strategies for Reinvention and Business Outcomes

10.00

What Makes a Good AI Strategy?

10.20

Navigating the New Frontiers. The Transformative Power of AI

10.40

Do the Opportunities Outweigh the Risks? Harnessing the Power of Technology; Automation and AI

11.00

Demonstrating the Value of AI. Methods for Quantifying AI Contributions

11.15

Generative AI Is Not Your Average Technology Revolution

11.35-12.35

Networking Break

Theme

Ethical AI, Governance and Societal Impact. Building Trust in the AI Age

12.35

Ethical AI - A Strategic Framework

12.55

Mastering the Global AI Regulatory Landscape. Striking a Balance Between Regulation, Innovation, and Governance

13.10

Human-AI Collaboration. A Successful AI Model Is Only Half the Journey

13.25

Upholding Ethical AI Practices

13.40

What’s Keeping You Up at Night?

14.00-14.30

Networking Break

Theme

The Road to AI Maturity. From Pilot to Scale

14.30

Overcoming Hurdles Faced During AI Implementation

14.45

AI Scalability: From Pilot to Enterprise-Wide Implementation

15.00

Amplify Your Workforce - What’s the Best Approach: Upskilling, Reskilling, or Replacement?

15.15

Tomorrow’s Customers and Evolution of AI in CX Operations. Leveraging AI for Unparalleled Customer Experience

15.30

Clash of Culture. What Happens With Customer Experience When Humans Are Not Responsible for Decisions?

15.45

Is Your Current Business Model Fit for the Purpose? Modifying Strategic Direction Considering Market Shifts and Disruptions

16.05

End of Day

16.45

Afterwork - Soho House

Building, Improving and Scaling AI Strategies

What

AI & Business Futures 2024

Strategy Talk Afterwork

Strategy Talk Afterwork

Strategy Talk Afterwork

When

December 5th

December 5th

December 10th

December 11th

Where

Stockholm

Stockholm - Soho House

Oslo - Sommerro House

Copenhagen - Soho House

Event Details

CyberSec Nordic 2024

November 20th

Stockholm

CyberSec Nordic 2024

November 20th

Building, Improving and Scaling
AI Strategies